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Komunikasi Industri Pariwisata SMK/MAK Kelas X

Materi yang dibahas dalam buku ini meliputi beberapa hal berikut.
Teknik komunikasi di tempat kerja
Pemberian bantuan kepada pelanggan di dalam dan di luar perusahaan
Pemeliharaan standar kinerja prinadi
Cara bekerja dalam tim
Teknik komunikasi dengan pelanggan dan kolega dari berbagai latar belakang
Kesalahpahaman antarbudaya
situasi konflik
Penanganan konflik
Keluhan pelanggan
Teknik Komunikasi melalui telpon

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Informasi Detail
Judul Seri
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No. Panggil
910.2 HAR p
Penerbit
Yogyakarta : ANDI.,
Deskripsi Fisik
xii + 164 hlm; 17,6 x 25 cm
Bahasa
Indonesia
ISBN/ISSN
978-979-29-9970-9
Klasifikasi
910.2
Tipe Isi
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Tipe Media
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Tipe Pembawa
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Edisi
-
Subjek
-
Info Detail Spesifik
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Pernyataan Tanggungjawab
Versi lain/terkait

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